Information We Collect

If you reach out regarding corporate floral arrangements or gift services, we gather details you supply willingly. This comprises your full name, company name, email, phone, delivery locations, and any particular specifications for your floral requests. Payment details are also collected during ordering, though they are handled securely with our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Paper Grove Field respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, rectify, delete, or limit how your data is used.

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie options in your browser settings. Nevertheless, turning off some cookies could impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Paper Grove Field and our own site. We are not accountable for the privacy practices of external sites.

We encourage you to examine the privacy policies of any third-party sites you reach via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

Please take a moment to review this policy periodically so you stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.